Information needed to report a Water Loss

4/7/2022 (Permalink)

Large or small, SERVPRO of North Rensselear/South Washington Counties is available for water emergencies 24 hours a day 7 days a week.  Immediate action is extremely important when it comes to water damage.  Any delay even just a few hours can greatly increase the severity of the water damage. 

When calling to report a water emergency our office staff will as you several questions.  These questions will help determine the equipment and resources that we need to bring, and how many of our trained SERVPRO professionals may be needed. 

Some of the questions are as followed:

• Your name and contact information
• Your insurance information (if applicable)
• When did the flooding or water damage occur
• Is there electricity available (on-site?)
• The address of the water-damaged home or business
• What caused the water damage (if known?)

SERVPRO of North Rensselear/South Washington Counties specializes in the cleanup and restoration of residential and commercial property after damage has occurred.  From the initial and ongoing training, to regular IICRC-industry certification, you can rest assured out staff is equipped with the knowledge to restore your property.  Call today (518) 677-3444!