Why SERVPRO® is the Best Choice

9/19/2024 (Permalink)

Why SERVPRO is the Best Choice for Cleaning Your Contents!

               A fire in your home can be devastating especially when some of your valuable contents get damaged! Your items are valuable to you and us here at SERVPRO understand and respect that! We take pride in taking care of your items as if they were our own. And our highly trained professionals are up to the task of restoring your items that have been damaged in a fire back to like it never even happened!

               Contents such as clothing or other items that have been damaged, but not destroyed by a fire can sometimes be restored by dry cleaning and other methods to remove soot and smoke smells. This process is called content cleaning, and we here at SERVPRO are content cleaning experts!

               There are two ways we classify contents soft or hard. Soft contents include items such clothing, bedding, leather goods, uniforms, etc. These consist of items that are made from fabric or other soft materials. Hard contents include items such as furniture, electronics, antiques, sports equipment, etc.

               There are several different cleaning methods that are used depending on the type of items that need to be cleaned and what would be the most affective. Dry cleaning is often used to remove light soot/residue on pre clean clothes. Wet cleaning is used to remove heavy residue. Foam cleaning is used for upholstery fabrics and the spray and wipe method is used on items that may be damaged by the wet cleaning process. There also is immersion cleaning is used for contents that can be submerged in cleaning products. Abrasive cleaning is only used on some hard surfaces when other methods have not been successful.

               Prior to cleaning your contents we will send out a fire restoration crew chief who will examine your belongings and determine which items are salvageable and unsalvageable, this is called content analysis.

               In some cases pack outs are needed and this requires us to pack out all your damaged salvageable belongings and move them to our facility for cleaning. Items that have been cleaned are then kept in a storage container until they are ready to be packed back and delivered back to the homeowner.

               Here at SERVPRO our team of highly trained fire restoration team members are eager to help you and your family in a time of need. We know how valuable your items are, and we have the system, equipment, cleaning products, and knowledge to restore your belongings. If you experience a fire and need assistance, please call us at 518-677-3444.

SERVPRO is the Best Choice for Cleaning Your Contents!

9/8/2023 (Permalink)

A fire in your home can be devastating especially when some of your valuable contents get damaged! Your items are valuable to you and we here at SERVPRO understand and respect that! We take pride in taking care of your items as if they were our own. 

                Contents such as clothing or other items that have been damaged, but not destroyed by a fire can sometimes be restored by dry cleaning and other methods to remove soot and smoke smells. This process is called content cleaning, and we here at SERVPRO are content cleaning experts!

                There are two ways we classify contents soft or hard. Soft contents include items such clothing, bedding, leather goods, uniforms, etc. These consist of items that are made from fabric or other soft materials. Hard contents include items such as furniture, electronics, antiques, sports equipment, etc.

                There are several different cleaning methods that are used depending on the type of items that need to be cleaned and what would be the most affective. Dry cleaning is often used to remove light soot/residue on pre clean clothes. Wet cleaning is used to remove heavy residue. Foam cleaning is used for upholstery fabrics and the spray and wipe method is used on items that may be damaged by the wet cleaning process. There also is immersion cleaning is used for contents that can be submerged in cleaning products. Abrasive cleaning is only used on some hard surfaces when other methods have not been successful.

                Prior to cleaning your contents we will send out a fire restoration crew chief who will examine your belongings and determine which items are salvageable and unsalvageable, this is called content analysis.

                In some cases pack outs are needed and this requires us to pack out all your damaged salvageable belongings and move them to our facility for cleaning. Items that have been cleaned are then kept in a storage container until they are ready to be packed back and delivered back to the homeowner.

                Here at SERVPRO our team of highly trained fire restoration team members are eager to help you and your family in a time of need. We know how valuable your items are and we have the system, equipment, cleaning products, and knowledge to restore your belongings. If you experience a fire and need assistance please call us at 518-677-3444.

Why Choose SERVPRO of North Rensselaer/South Washington Counties?

6/3/2022 (Permalink)

Call us at 518-677-3444!

We here at SERVPRO of North Rensselaer/ South Washington Counties greatly appreciate all of our customers. We know that we arrive at some of the most difficult times of their lives and it is our goal to make it "Like it never even happened." Here are a few recent testimonials from some of our recent customers.

“First time homeowners, bought our house 2 months ago, hadn't even moved in and we discovered the basement flooded with two inches of water from out hot water heater. I called SERVPRO after hours, had no idea what to do or if they were even the right people to call and Angela answered and immediately took over and calmed me down. She had them come over first thing the next day to start cleaning the water, told me about insurance and a plumber (this didn't even cross my mind, I was literally clueless). SERVPRO handled insurance for the cleanup and dried out the basement and I am so thankful for them.”  - Melissa

“I would like to thank each and every one of you (Johnny, Tyler, Kyle, Chuck, Michael and Gabriel). When water damage happened 2 weeks before my surgery and the week I had to put my cat to sleep. I was overwhelmed and broken hearted. You came in and took control making a bad situation so much better. You all went above and beyond the call of duty and are a great asset to the SERVPRO Company. It is comforting to know people still care and exercise true customer service. No doubt I will be telling everyone of my wonderful experience with SERVPRO!!!” - Linda

“Wadley and his crew were fantastic. We would highly recommend this company and team to anyone”   - Jean

“SERVPRO did a fantastic job for my family. When my relatives passed away in their home, Sarah in their front office was both highly professional and sensitive to the situation. Thanks to a meticulous proposal process we knew exactly what would be done and when. Dan and Megan blew me away with their honesty and thoroughness. After finding collection of gold jewelry in a pile of stuff that was supposed to be thrown away- they brought it to us without a second thought. A home that was badly damaged by neglect is now on its way back to being a place to gather for my family. SERVPRO has quality people and does great work. Thank you SERVPRO!”- Anne

If you experience a fire/water/mold/biohazard needs in your home or business, please do not hesitate to reach out to us. We are always happy to help our customers through all their emergency services needs. Call us at 518-677-3444!

What Services can SERVPRO provide for you?

4/7/2022 (Permalink)

SERVPRO of North Rensselaer/South Washington Counties is able to provide a range of services to deep clean your home.  These services go beyond to scope of a traditional cleaning and will have your home looking its best!

Carpet and Upholstery Cleaning: A professionally cleaned carpet can make a difference in brightening up a room and freshening up your home.  SERVPRO’s carpet and upholstery cleaning will not only get unwanted dirt you see but will also removes unwanted dust you don’t see. 

Sewage and Biohazard Clean Up: SERVPRO of North Rensselaer/South Washington Counties has a crew of experts that is ready to assist in the cleanup of sewage and other biohazard materials.  Providing a deep cleaning for your home.

Air Duct Cleaning: It is important to properly maintain your home’s air ducts.  Regularly maintaining your air ducts can improve the quality of air as well as increase the efficiency of your heating and cooling.

Odor Removal: A basic home cleaning service won’t have same expertise and SERVPRO products to effectively deodorize your home.  Contact SERVPRO of North Rensselear/South Washington Counties to help remove unwanted odors! 

You can trust the professionals at SERVPRO of North Rensselear/South Washington Counties to keep your home looking and smelling great!  Call us today at (518) 677-3444.

We're here 24/7 for your needs!

3/2/2022 (Permalink)

SERVPRO of North Rensselear/South Washington Counties is available 24 hours a day 7 days a week!  Water and fire emergencies don’t have a schedule they can happen any times.  Our team makes being faster to any disaster a priority!  We have the ability to respond immediately to your emergency and have the experts to handle your restoration and cleaning needs. 

• 24-Hour Emergency Service
• Advanced Restoration and Cleaning Equipment
• Highly Trained Restoration Technicians
• Locally Owned and Operated
• Faster to Any-Sized Disaster
• A Trusted Leader in the Restoration Industry

When there are damages in a home from any size disaster immediate action is needed.  The technicians here at SERVPRO or North Rensselear/South Washington Counties have extensive training and can make the process of cleaning and restoration seamless. 

24 hours, 7 days a week day or night, if you have a cleanup or restoration emergency, give us a call at (518) 677-3444!

A service for everyone!

3/2/2022 (Permalink)

Once you notice something, you will likely notice it more often.  This is called the Baader-Meinhof phenomenon, or frequency illusion.  This phenomenon leads you to believe there is more of something occurring around you.  Noticing that SERVPRO cars are green, will have you seeing green everywhere you go!  SERVPRO of North Rensselaer/South Washington Counties is available 24 hours a day 7 days a week, whether it be right near our home base in Cambridge NY, or any surrounding areas such as Greenwich, Eagle Bridge, Hoosick Falls, and Salem. 

SERVPRO of North Rensselaer/South Washington Counties offers a variety of different services along with high quality restoration and mitigation services.  We offer services such as cleaning area rugs as well!  They can be dropped off and picked up at our shop for a small fee, we can also pick up and deliver.  We use specially formulated products and equipment to clean tough stains and eliminate odors.  This deep cleaning service we offer can bring your rugs back to their best looking condition!

SERVPRO of North Rensselaer/South Washington Counties will respond and use the resources needed to get the job done right! 

If you need restoration/mitigation services or just a general cleaning, give us a call at (518) 677-3444!

Why Our customer Choose our SERVPRO

2/3/2022 (Permalink)

If you are in need of assistance give us a call at SERVPRO of North Rensselaer/South Washington Cointues at 518-677-3444!

There are many choices for a restoration company in New York and Vermont, but there are advantages to choosing the SERVPRO brand.  SERVPRO of North Rensselaer/South Washington Counties is known for providing high quality restoration and mitigation services.  We use specially formulated products and equipment to clean tough stains and eliminate odors.

Below are just a few of our reviews:

Wallingford, VT

Positive: Professionalism

SERVPRO came after our entire basement filled with thick, dark smoke from a boiler mishap. Two weeks after the completion of that job, our leach field clogged and that very same (newly cleaned) basement filled with sewage. SERVPRO returned and, yet again, thoroughly cleaned our basement. Mike Bradley and Kyle Harris were here for both jobs and we are incredibly grateful to them. They were professional, yet friendly and extremely hard working. Hopefully our house is spared from any more mishaps like these, but if anything were to happen I wouldn’t hesitate to call these guys again. Thank you so much!

Services: Sewage cleanup, Deep clean, Fire damage cleanup & repair, Mold inspection, Water damage cleanup, Mold removal, Clean upholstery

Bolton, NY

Positive: Professionalism

Carl and Bob came to help after a hot water heater flooded my basement. True to their motto: “Like it never even happened,” they were able to get the water out quickly and dry up the walls and carpets. The next day the owner of the company came by to check on everything. Hope I never have to call again, but if I did, this would be the team.

Service: Water damage cleanup

Cambridge, NY

My experience with SERVPRO was more than amazing! The entire staff was not only professional but truly caring to help me through an awful experience. They were here the day of the flood and worked diligently for the entire time it took to get everything back to normal. If I could give them 10 stars it still wouldn’t be enough! Thank you!

Proper Interview Process

1/5/2022 (Permalink)

We are Hiring!! Give us a call 518-677-3444

Proper Interview Process.

Here at SERVPRO of North Rensselaer/South Washington Counties we take pride in our onboarding process. Currently we have about 3 positions available on various job boards. As we increase our customer base we also increase our crews too. Here are some great tips for getting the job:

1. Submit a resume-
   1. Resume should include Name, Address, Phone Number, Objectives, Experience, Work history, and education. Also you should try and make the resume only 1 page. So if you have a lot of work history, start with your most recent and work your way down the timeline. Once your resume has been sent, be sure to call the office to follow up.
2. Scheduling the Interview-
   1. Scheduling is just as important as submitting the resume. Typically, employers who are actively hiring with call the candidate the day the resume is received or the very next day. It is best to make sure that your phone is on and ringer is up. Missing a call for a job could put you on a back burner.
3. Knowing the Job
   1. Knowing what the company does before the interview process is KEY. We have seen it all too much where a candidate comes into an interview completely unprepared. We recommend going on to our website prior to the interview to review the different services we offer.
4. Interview Process-
   1. A candidate should always arrive at the interview 15 minutes prior to the appointment time. There could be some other paperwork that needs to be filled out prior to the interview.
   2. A candidate should be presentable, a simple pair on Khaki’s and polo or casul button down will go a long way. SERVPRO calls this business casual.
   3. Ask Questions regarding the position. Never feel like your questions are not merited. Employers look for candidates that can communicate and ask questions about the positions available.
5. Understand the COVID Restrictions-
   1. In certain businesses across the United States, covid restrictions are a part of the everyday policies. We recommend being proactive and wearing a mask at the time of the interview.
6. Follow up
   1. We recommending ending the interview on a good note. If you like the position available let the hiring agent know that you are really interested.
   2. Give the hiring agent 2 days and then call back to follow up with your interview.
   3. If asked to schedule a 2^nd interview, we recommend scheduling right away for best results. (there is a reason they are asking to have you back for a 2^nd interview, and that is your time to shine!)

Give us a Call if you are in search of a position in a faced paced company like SERVPRO of Bennington and Rutland Counties.

SVMC Essential Workers Charity Golf Tournament  

6/2/2021 (Permalink)

More details on the tournament to follow!

We here at SERVPRO of North Rensselaer/ South Washington Counties are beyond thrilled to announce that on October 2^nd, 2021 we will be hosting our first every Charity Golf Tournament! This tournament is benefiting South Western Vermont Medical Center (SVMC). We are especially grateful to all our essential workers at the hospital and are proud to support this wonderful cause!

SVMC has provided quality medical care for the Bennington area for roughly 100 years. It has nine total locations that service Bennington, New York, and Massachusetts. This year has been far from easy and even more challenging with the Covid 19 Pandemic. Yet, SVMC has provided excellent care to many in our local communities despite the many difficulties they have faced.

We are so looking forward to supporting the hospital in this charity tournament and we hope to see many of you there! Keep an eye out on our Instagram and Website where more details are soon to follow!

Why SERVPRO is the Best Choice for Cleaning Your Contents!

4/7/2021 (Permalink)

Give us a call for all your contents needs. 518-677-3444

A fire in your home can be devastating especially when some of your valuable contents get damaged! Your items are valuable to you and we here at SERVPRO understand and respect that! We take pride in taking care of your items as if they were our own. And our highly trained professionals are up to the task of restoring your items that have been damaged in a fire back to "Like it never even happened."

                Contents such as clothing or other items that have been damaged, but not destroyed by a fire can sometimes be restored by dry cleaning and other methods to remove soot and smoke smells. This process is called content cleaning, and we here at SERVPRO are content cleaning experts!

                There are two ways we classify contents soft or hard. Soft contents include items such clothing, bedding, leather goods, uniforms, etc. These consist of items that are made from fabric or other soft materials. Hard contents include items such as furniture, electronics, antiques, sports equipment, etc.

                There are several different cleaning methods that are used depending on the type of items that need to be cleaned and what would be the most affective. Dry cleaning is often used to remove light soot/residue on pre clean clothes. Wet cleaning is used to remove heavy residue. Foam cleaning is used for upholstery fabrics and the spray and wipe method is used on items that may be damaged by the wet cleaning process. There also is immersion cleaning is used for contents that can be submerged in cleaning products. Abrasive cleaning is only used on some hard surfaces when other methods have not been successful.

                Prior to cleaning your contents, we will send out a fire restoration crew chief who will examine your belongings and determine which items are salvageable and unsalvageable, this is called content analysis.

                In some cases, pack outs are needed and this requires us to pack out all your damaged salvageable belongings and move them to our facility for cleaning. Items that have been cleaned are then kept in a storage container until they are ready to be packed back and delivered back to the homeowner.

                Here at SERVPRO our team of highly trained fire restoration team members are eager to help you and your family in a time of need. We know how valuable your items are and we have the system, equipment, cleaning products, and knowledge to restore your belongings. If you experience a fire and need assistance please call us at 518-677-3444.

SERVPRO of North Rensselaer/South Washington Counties 1-4-8 Service Response

3/21/2021 (Permalink)

Give us a Call 518-67-3444

No one likes to stand around and wait all day for anything especially during an emergency. We here at SERVPRO of North Rensselaer/South Washington Counties know the importance of emergency response time that is why we live by the 1-4-8 response guidelines. No matter the size of the project whether it be mold, fire or water damage in your home or business we will be there quickly with our team of trained professionals to make it "Like it never even happened."

Service Response Guidelines

1 Hour- Within one hour of notice of loss you will be contacted by someone from our team to make further arrangements and assess the issue you have going on in your home or business!

4 Hours- Within four hours of notice of loss our team will be on site to start the work (if necessary).

8 Hours- Within eight hours of notice of loss we will brief you on the scope of the damage and the plan going forward to help restore your home or business.

                At SERVPRO of North Rensselaer/ South Washington Counties we assure you we always follow our Corporate’s 1-4-8-time guidelines and strive to assist our customers as fast as possible! We know when our services are needed this is a difficult time for our customers so we will always do our best to be there to help as quickly as possible! If you have a water, mold, or fire damage, do not hesitate to call SERVPRO of Bennington/ Rutland Counties at 802-375-1500!

Top of The Line Cleaning Products

3/2/2021 (Permalink)

Give us a Call for all your Cleaning Needs. 518-677-3444.

We here at SERVPRO of North Rensselaer/ South Washington Counties are your local mitigation, remediation and restoration company that carry a variety of top-of-the-line products to take care of all your needs. The products we use are not your general cleaning products that you can get in your local store. SERVPRO Industries has their own staff of scientists that work to formulate the best and most effective products to take care of your losses.

                Each product has a label that specifies the ingredients and the proper use of the product. Our technicians also have the knowledge and ability to explain each product and answer all questions you may have.  Please feel free to contact us at 518-677-3444 if you have any questions regarding the products, we use to get your home back to looking “Like it never even happened.”

Our SERVPRO team is made up of highly trained professionals in property mitigation, remediation, and restoration. Our technicians receive continuous training throughout their career here at SERVPRO and many are currently IICRC certified. We assure you our team is well equipped with the knowledge and tools to restore your property back to looking "Like it never even happened."

Why SERVPRO of North Rensselaer/South Washington Counties is the #1 Biohazard Remediation Company in the area.

3/1/2021 (Permalink)

SERVPRO of North Rensselaer/South Washington Counties is HERE to HELP in any Biohazard Remediation. 518-677-3444

SERVPRO of North Rensselaer/South Washington Counties is the #1 Biohazard Remediation Company in the area because we have trained specialists that are licensed to handle biohazards. Sometimes we find that our customers are facing a cleanup that they handle on their own. While other times our customers do not typically know what a biohazard is and what the potential risks are associated with handling them.

SERVPRO of North Rensselaer/South Washington Counties follows the IICRC Standards for Biohazard and Trauma Remediation. Our technicians go through vigorous training to get certified through the IICRC for Biohazard and Trauma Remediation. SERVPRO holds a level of respect and caution when dealing in these kinds of situations.

One might ask, “what constitutes a biohazard?”. Well, the definition of Biohazard is any substance that contains or can transmit a biological hazard and is a significant health risk. For this reason alone, you should never attempt to clean a biohazard on you own.

Common Biohazard include:

• Blood
• Bodily Fluids
• Biological Materials
• Medical Waste
• Unattended Deaths, Suicides, Homicides, Crime Scenes
• Illegal Drug Labs, Meth Labs, Etc.
• Drug paraphernalia
• Chemical Waste
• Toxic Chemicals
• Animal Waste and Feces
• Rodents and Nuisance Animals

The Decontamination of a home or business because of Trauma, can be dangerous and hard to clean up properly with out the proper equipment and proper knowledge.

Whether an accident has occurred in your home, at your business or in your car, we are HERE TO HELP you make your environment safe again.

SERVPRO of North Rensselaer/South Washington Counties has Top of The Line Cleaning Products

2/1/2021 (Permalink)

Give us a Call for all your COVID Cleaning/Disinfecting needs. 518-677-3444

We here at SERVPRO of North Rensselaer/ South Washington Counties are your local mitigation, remediation and restoration company that carry a variety of top-of-the-line products to take care of all your needs. The products we use are not your general cleaning products that you can get in your local store. SERVPRO Industries has their own staff of scientists that work to formulate the best and most effective products to take care of your losses.

                Each product has a label that specifies the ingredients and the proper use of the product. Our technicians also have the knowledge and ability to explain each product and answer all questions you may have.  Please feel free to contact us at 518-677-3444 if you have any questions regarding the products, we use to get your home back to looking “Like it never even happened.”

Our SERVPRO team is made up of highly trained professionals in property mitigation, remediation, and restoration. Our technicians receive continuous training throughout their career here at SERVPRO and many are currently IICRC certified. We assure you our team is well equipped with the knowledge and tools to restore your property back to looking "Like it never even happened."

Why Choose SERVPRO of North Rensselaer/South Washington Counties?

1/14/2021 (Permalink)

SEND US A REVIEW on GOOGLE. Just look up SERVPRO...Find our Franchise and give us a review!

Have you ever had a fire damage, smoke damage, water damage, or have found mold in your home or business? Well if you or someone you know has experienced one of these unfortunate events many people are unsure of who to call. Well SERVPRO has been in business for over 50 years and has all the expertise and experience to help you and get the job done! We here at SERVPRO of North Rensselaer/ South Washington Counties have highly trained certified technicians and state of the art equipment to make your home and business look "Like it never even happened.” We are a 24-hour emergency service that is locally owned and operated and a trusted leader here in the community when it comes to restoration. If you do not believe SERVPRO is the best here are some testimonials from some of our customers!

                “SERVPRO was an excellent choice for my mold remediation. Absolute professional staff, very compassionate and attentive to my specific needs. Trust Gabrielle 100% and job manager Carl, thorough, kind, professional at all times. Great Job SERVPRO! Will definitely recommend this company.” – Tammy

                “The team from SERVPRO North Rensselaer/South Washington Counties were fantastic from start to finish with a water-damage issue that required immediate attention. The team demonstrated clear communication, excellent follow-through, and absolute professionalism at every step. I recommend this company without hesitation.” – Carolyn

                “My experience with SERVPRO was more than amazing! The entire staff was not only professional but truly caring to help me through an awful experience. They were here the day of the flood and worked diligently for the entire time it took to get everything back to normal. If I could give them 10 stars it still wouldn’t be enough! Thank you.” – Gloria

                “First time having to use the company.  Wonderful team, very helpful from the first call.  The team was on time, very friendly and informative.  They explained every step and made sure we understood fully every step of the way.  They were very clean and efficient with the job.  They made a messy situation not feel so horrific. Thank you for all your help.” – Al

                “We had surprise leak following an extensive renovation that destroyed months of hard work, the SERVPRO team led by John Flood did a remarkable job in record time. Their knowledge and professionalism were exceptional in every way and proved invaluable in working with our insurer on a fair and equitable settlement.” – Brendan

                “John and his team went above & beyond during our difficult time. They arrived quickly and performed great work over the two weeks they were here. Their professionalism, timeliness and communication were very refreshing. They did an amazing job. We would HIGHLY recommend them to everyone!” – Rory

                If you find yourself in need of our services, please do not hesitate to give us a call at 518-677-3444. SERVPRO of North Rensselaer/ South Washington Counties is here 24-7 to assist you with all of your restoration needs!

Certified: SERVPRO Cleaned – a defensive cleaning program

6/29/2020 (Permalink)

Call SERVPRO of North Rensselaer and South Washington Counties today at 518-677-3444 for your Certified: SERVPRO Cleaned consultation.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

1-4-8 SERVPRO PROTOCOL

6/29/2020 (Permalink)

SERVPRO of North Rensselaer and South Washington Counties stands by our 1-4-8 policy to our customers. When receiving any kind of loss, we make it our priority to make sure that our customers are contacted within 1 hour. During this initial telephone call, we will gather all the preliminary information and schedule the best time to get onsite. After getting an idea from the customer on the loss details, we understand the equipment needed to start the job and from there the items are loaded onto our trucks. This also gives us an opportunity to prepare our technicians with the job details prior to arriving onsite. The number 4 represents the amount of time we will need to get to your home. That is right folks, we want to get there ASAP! The faster we can arrive to your home and get the job done, it will seem like it never happened. Once we arrive, we do an inspection and walk you through the steps we would take to complete the project. We always want to insure they homeowners are comfortable with the process, and then we explain the documents they need to sign in order to have us begin the mitigation. The number 8 represents the time we have to be able to contact the homeowner’s insurance company or property manager. During this telephone conversation, we give a briefing of the damages and what we foresee the work that is needed to insure the structure back to good standing in the shortest amount of time. With this outline our customers know SERVPRO of North Rensselaer and South Washington Counties is there fast, in what can be a stressful time of need.

Moisture Testing with Moisture Meters

4/7/2020 (Permalink)

At SERVPRO of North Rensselaer/South Washington Counties there are many factors that determine to measure of affected materials in a home or business. Using penetrating meters, we can determine how went the material actually is. To get real moisture readings, our technician needs to use a penetrating tools that actually goes into an affected material. There are two primary types of penetrating meters: the hammer probe style and the pin style type.

The hammer probe style comes with pins that are various lengths, usually 3, 5 and 7 inches. The hammer probe pins are hammered into the material that is affected. The pins are insulated, and the readings are only from the ends of the pins. This allows for determining the amount of moisture and the depth of this moisture in a material.

The pin style type of meter uses shorter pins, usually about 1 inch. These pins are pushed into the material that is affected and the meter then provides a moisture content reading.

To put this in perspective, using a hammer probe on a two-by-four, our technician could determine if the entire piece of lumber was affected or if the moisture only penetrated a half inch into the affected material. And as the two-by-four dries, the hammer probe will show this drying.

If you have questions or would like to get a moisture reading at your home or business, please give us a CALL 518-677-3444

We are Cleaning Experts!

3/17/2020 (Permalink)

SERVPRO is Here during this time of need.

During this unprecedented time caused by the global pandemic of Coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect you home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform daily.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Area
• Bathrooms
• Schools
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against the particular strain of the Coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If you home or business needs deep cleaning services, call the experts today –

SERVPRO of North Rensselaer South Washington Counties- 518-677-3444

We Answer the Phone Ready to Help- Call Today 518-677-3444

2/3/2020 (Permalink)

We Answer the Phone Ready to Help- Call Today 518-677-3444

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through your crisis. SERVPRO of North Rensselaer/South Washington Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration. In fact, it’s the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding you water damage emergency. These questions will help determine what equipment and resources to bring, including how trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions

• You name and contact information
• Your insurance information (if applicable)
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?
• What year the house was built?
• Is there any standing water?
• Was the cause of loss fixed?
• How big of an area is damaged?
• How did you hear out us?

About SERVPRO of North Rensselaer/South Washington Counties

SERVPRO of North Rensselaer/South Washington Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, and water damage event. Our staff is highly trained in property damage restoration. For initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equip with the knowledge to restore your property.

SERVPRO of North Rensselaer South Washington Counties are the experts on removing odors

1/2/2020 (Permalink)

One of the most deterrents of buying a house is walking into a home that is for sale and smelling odors that are not appealing. Actually about 80% of realtors will say that a home for sale that has had owners who smoke will lose 20% of the value of home because buyers don’t want to buy a house that is filled with cigarette and/or cannabis smells. SERVPRO of North Rensselaer and South Washington Counties has seen many instances where realtors will call us to help eliminate the order from the home. SERVPRO of North Rensselaer South Washington Counties has a proven odor removal protocol that prepares us to restore properties to their original forms.

Thermal Fog

Since smoke odors stick to surfaces throughout the home, SERVPRO North Rensselaer South Washington Counties performs a Thermal Fog before any cleaning. A thermal fog uses a heat-activated odor neutralizer that makes its way to cavities and materials. Then it creates a vapor barrier to prevent smoke from returning.

Heavy Cleaning.

After a Thermal Fog, SERVPRO of North Rensselaer South Washington counties starts the cleaning process. SERVPRO of North Rensselaer South Washington counties is well trained and highly cautious of all the chemicals used to fully restore a property. One chemical that we use is called the smoke deodorizer and like a fine tuned comb, SERVPRO of North Rennselaer South Washington counties crews will clean every surface from top to bottom. Another agent used is a degreaser. You would be surprised how greasy feeling smoke can be on upholstery, wood surfaces, cabinets and ceilings.

Treatment

After all the cleaning is done and the foggers have done their job, SERVPRO of North Rensselaer South Washington counties will treat the affected areas. Chemicals that carry neutralizers are sprayed on soft and hard surfaces to ensure refreshing smells and sealing power to not let smoke odors to stick to structures within the home.

In the end if you are buying a home that you are concerned that the smell cannot be illuminated is sure to give SERVPRO of North Rensselaer Washington Counties a call to ensure the job can be done. We thrive to make sure that all of our jobs are handled with care and determination to make sure that we restore the home to its original fresh smelling integrity.

SERVPRO of North Rensselaer and South Washington Counties is IICRC certified.

1/2/2020 (Permalink)

The first questions that everyone has are, what is the IICRC and what does it mean? In 1972 the IICRC was founded and is an acronym for the Institute of Inspection, Cleaning, and Restoration Certification. In the event of some water damage, SERVPRO must follow certain regulations and guidelines and those protocols come from the IICRC standards.  In fact the group includes about 60,000 active certified registered technicians and 10,000 certified firms. To get a certification, technicians take a series of classes that specialize in cleaning, inspection, and mitigation and remediation and follow it up with a standardized exam. After the certification is complete, registered technicians must keep up to date with the trends of the group. For example, new protocols, renewals of certification, etc. So what does this mean for the homeowner? Well, peace of mind because they know they are getting a comprehensive restoration during any water damage. SERVPRO of North Rensselaer and South Washington Counties is prepared for that comprehensive restoration. We know what our customers need and what an impact a water loss or fire can do for a home. We take pride in our regulated guidelines and continue to strive for the best.

Convention 2019

7/17/2019 (Permalink)

This year's Annual Convention in Sacramento, California, was a very special one as we celebrated 50 years of making history!

The convention is a time for SERVPRO owners and managers to come together and talk about new initiatives for SERVPRO, attend workshops, and celebrate this year's achievements. It was a week of limitless information from creating a great team, improving customer service, to managing our website, and the list goes on!

We are so proud to be a part of the ONE TEAM SERVPRO family. And we are extremely excited to implement everything we learned at this year's convention!

SERVPRO of North Rensselaer/South Washington Counties takes pride in servicing our community North of Albany.

If you ever experience fire or water damage in your home or business please call us at (518) 677-3444.

Grilling Safety Tips

7/2/2019 (Permalink)

July is National grilling month! Nothings better than cooking up some burgers and hotdogs on the grill in the summertime. But before firing up that grill, SERVPRO of North Rensselaer/South Washington Counties would like to remind you to be safe and use precautions when grilling. If your grill is not used properly, an unexpected, unwelcoming fire can turn your fun cookout into a disaster. Here are some helpful tips to keep everyone safe this summer:

• Propane and charcoal grills should only be used outdoors.
• Grills should be placed far away from the home, railings, or overhanging branches.
• NEVER leave the grill unattended.
• Always keep a spray bottle nearby in case of a sudden flareup.
• Keep the grill clean by removing all access grease and fat buildup left behind from previous cookouts.
  

If you experience a fire at your home this summer, call the professionals at SERVPRO at North Rensselaer/South Washington Counties at (518)677-3444.

Spring Cleaning

4/24/2019 (Permalink)

It’s that time of year again for spring cleaning! SERVPRO of North Rensselaer/South Washington Counties is here to help your home or business with the various services we provide for residential or commercial properties to make it “like it never even happened.”

Air Duct/HVAC Cleaning

Does your home or business need a professional duct cleaning this spring? Overtime, ducts can become filled with dust and dander. This happens because air pollutants (dust, dander, or mold) fill the air in your home or business and is forced into and collected in your HVAC system. This contaminates the air ducts and is recirculated throughout the air, resulting in allergies and sickness. Having your ducts cleaned can be beneficial to your health.

Carpet & Upholstery Cleaning

Whether it is your business or residence, you want to make the best first impression as possible on your guests. If your guests notice dirt, strains, or even an odor on your carpets, they will associate your home or business as filthy and dirty. Our professional cleaning services can address moderate to heavy soil conditions in your carpets leaving with your guests with the best possible impression of your property!

Odor Removal

Odors in your home can come from a number of sources both inside and outside your home. Our technicians have the training and equipment to identify and eliminate these offensive odors. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly. The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us. Some common unpleasant odors could be smoke either from a previous fire or cigarettes, skunk, pet odors such as urine, and mold or mildew. We have seen and worked with it all. As trained professionals we have the knowledge, equipment and trained staff to tackle your smelliest of odors.

Need any of our professional cleaning services?
Call Today – (518) 677-3444

Personal Protective Equipment

2/8/2019 (Permalink)

Our crew at SERVPRO of North Rensselaer/South Washington Counties geared up in the personal protective equipment for a mold remediation job.

SERVPRO of North Rensselaer/South Washington Counties uses OSHA approved PPE or personal protective equipment. This equipment is needed to ensure our trained professionals are protected against hazardous materials at mold and sewage and/or biohazard jobs. There are 3 parts that make up their full suits, the suit/gloves, the respirator, and the goggles. The suit and gloves help eliminate contact to the skin or clothing. These are one time use only and should be disposed after use, to avoid cross contamination. The respirator protects our workers lungs and protects them from inhaling unsafe contaminates as they may become airborne during cleanup. This could include mold spores, dust particles, or other toxic particles that may be encountered during the remediation process. Properly fitting goggles are also important to protect our workers eyes from the hazardous materials. Our PPE or personal protective equipment at SERVPRO of North Rensselaer/South Washington Counties is up to OSHA standards and protects our workers from contact with hazardous materials. If you would like more information on this topic, please visit this link: https://www.osha.gov/SLTC/personalprotectiveequipment/

SERVPRO of North Rensselaer/South Washington Counties is always here to help with your mold, biohazard clean up needs.

Call us today! We are available 24/7: (518)677-3444

SERVPRO of North Rensselaer/South Washington Counties is an IICRC firm

1/14/2019 (Permalink)

Who is SERVPRO?

SERVPRO of North Rensselaer/ South Washington Counties specializes in cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification.

What is IICRC?

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has been the driving force in establishing  industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals. Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

SERVPRO of North Rensselaer/South Washington Counties is an IICRC firm. The IICRC creates standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo. Our staff is highly trained and equipped with the knowledge to restore your property.

Have Questions? Call us today! We are available 24/7: (518)677-3444

Using Moisture Meters to Detect Water Damage

1/7/2019 (Permalink)

These meters will detect where the water as traveled and show how saturated the flooring and walls could be underneath the surface.

After the source of the water damage is fixed (such as a broken pipe) and the standing water is cleaned up, it might appear that everything is dried out by looking or touching the floors and/or walls, but this is not always the case.

Our professionals at SERVPRO of North Rensselaer/South Washington Counties will test for moisture in the affected walls and/or floors by using a moisture meter, showing us where the water has traveled. Moisture meters are essential to our inspection and drying process.

If the flooring and walls are not completely dried according to standards, the retained water could result in the flooring to warp or swell and if the water sits long enough could result in mold growth.

Call SERVPRO of North Rensselaer/South Washington Counties 24 hour emergency service at (518)677-3444, to have our highly trained restoration technicians inspect your water damages.

Prepping your home

9/14/2018 (Permalink)

Whether it is fire, water, or mold, we always take the extra precaution to protect your home. In this scenario we had a ceiling that needed to be removed, so we covered all cabinetry, countertops, and flooring to protect them from drywall dust and any residue. This dust will travel into your drawers and cabinets and leave a layer of dust on your contents inside. A temporary containment wall was put up to protect the next room from any dust traveling through the air, and we also covered their air conditioning unit so no dust would travel inside. In instances such as these, we also place a negative air fan that filters the air in the area. When we are on a job that requires us to travel through the home to get back and forth to the loss area, we have film that will cover and protect the carpet and we will also use cardboard to protect hardwood floors from any scratches.

Check your home for mold on the outside too!

9/14/2018 (Permalink)

Many people are under the assumption that mold only grows on structures inside your home, but that’s not true.  This photo represents a home that experienced water damage more than once and was very close to a lake.  Water and Mold remediation in the interior of this home had been completed and passed inspection, although it reappeared within a few months in the same areas as before but not to the same severity.    The contractor on the job traced the areas of most mold concentration to the photo you see here.  The problem began behind the siding.  Mold had been present here for quite a while and although it wasn’t visible it had reached a point where it would continue to spread in the interior of the home unless it was totally gutted.  This home had a new exterior face-lift!

Why we choose Benefect for your home

2/19/2018 (Permalink)

Benefect is our favorite disinfectant and antimicrobial to use in our customer’s homes. Benefect is an authentic botanical disinfectant, and the active ingredient listed on the Safety Data Sheet is Thyme. We feel good knowing what we are using one of the safest products available, and something that is also strong and effective. We use Benefect on all different types of jobs whether it is water damage, sewer damage, or even mold damage. We apply Benefect on all structure surfaces affected on a job. Sometimes it is used at the beginning of the job as a cleaner, and sometimes we spray Benefect on our last day of the job as a preventative measure and let dry, since it does not require rinsing or wiping after application.

Duct Cleaning

11/9/2017 (Permalink)

Have you ever wondered if the air quality in your home is really as good as you might think? The air quality in your home is a crucial part to your respiratory health. What can you do to improve your air quality in your home? The first thing to check is your air filter near your air handler to your duct system. If the filter is dirty, then you should change the filter on a regular basis. After years of use, the next step is to get your duct work thoroughly cleaned with an industrial duct cleaning system. The reason for this is dust and mold spores can collect overtime. This process is quick and will tremendously improve your air quality. A hepa negative air machine is set up and attached to the duct system to vacuum out all the dust that is kicked up by a rotary brush that scrubs all the duct work in your home. After all the duct work is cleaned, we then apply an antimicrobial and an encapsulant, which will disinfect all the duct work and seal any of the dust that may be left behind. This process is fast and efficient, and by doing this you can rest easy that the air quality in your home will be improved drastically. We will be happy to help you in this regard, please give us a call at 518-677-3444.

Is professional carpet cleaning the better option?

8/11/2017 (Permalink)

Many people rent at home carpet cleaning machines. Even though it is great that they have created a machine that is a “do-it-yourself” tool and not as costly as a professional cleaning, but it is important to know the issues home cleaning machines can cause. The biggest difference between the two machines is the at home machines do not have the suction power that professional truck mounts have. Truck mounts have around 4 times that amount of suction power, extracting much more than the alternative. At home machines generally don’t have the suction power to extract the cleaning agents and water that is put into the carpet. This can result in carpets that feel stiff or grimy, and take a very long time to dry. Also, at home machines only get up to about half of the temperature as truck mounts. The heat is essential to loosen the dirt and other particles away from the carpet fibers and be extracted. So, as you see there is a big difference in the machines and their capabilities for a good clean. If do decide to go to the professionals for a carpet cleaning, you can call us at 518-677-3444.

SERVPRO 1-4-8

2/17/2017 (Permalink)

SERVPRO Franchises stand by a 1-4-8 policy for our customers. We are committed to contacting our customers within 1 hour of notification of loss. We will discuss with you the cause of loss, how much of your home and what materials were affected. This gives us an idea of what needs to be packed on our trucks and leads us to the next step. The number 4 is in regards to the amount of time given to get to your home. Once at your home we do an inspection and walk you through the steps we would take to complete the project, to make sure you are comfortable with the process. The next step is contacting your insurance company or property manager within 8 hours of on-site arrival. We give a verbal briefing of the damage and what we foresee is needed to be done to get the structure back to good standing in the shortest amount of time. With this outline our customers know SERVPRO is there fast, in their time of need.

Our franchise's first billboard!

2/10/2017 (Permalink)

We decided we would do something different and budget for a billboard in our small town. We wondered what it would be like to have a billboard, and when the day came we decided to post on the billboard that is right near our building. Our billboard features our action figures Stormy and Blaze, and I’m sure you have seen them in action on our commercials! Whether they are propelling, scuba diving the deep waters of a house flood, or landing with a parachute to a large fire loss, Stormy and Blaze are first on scene. Though they are just for the commercials, we are here to help when you are in need. Contact us at 518-677-3444 for all of northern Rensselaer counties including Troy, and southern Washington counties!

We're Here!

1/13/2016 (Permalink)

We have finally made it to our new building in Cambridge, New York and are all settled in! We now have more room for equipment to service our customers, and are now closer than before, so we are able to respond even quicker to help you in your time of need. We can help you with any water damage including sewer, fire damage, smoke damage and mold remediation. If you own a home or business, we offer upholstery cleaning, carpet cleaning, and area rug cleaning including wool! In preparation for winter contact us about cleaning your ducts, to keep dust and dander from spreading through your home when the heat is turned on. If you have and other cleaning or remediation needs, Visit us on Route 22 in Cambridge, NY or call our office at 518-677-3444.